Shipping policy
Shipping Policy
All our products are made to order and fulfilled by our print partners.
This means each item is produced individually after your order is placed, helping us reduce overproduction and waste.
Processing Time
Orders are typically processed and sent to production within 1-3 business days after payment confirmation.
Please note that production times may vary slightly depending on product type and order volume.
Shipping Time
Estimated delivery times (after production):
🇬🇧 United Kingdom: 1–3 business days
🇪🇺 Europe: 3–7 business days
🇺🇸 United States: 2–5 business days
Rest of the World: 7–15 business days
These are general estimates and may vary due to customs, postal delays, or seasonal demand.
Shipping Costs
Shipping rates are calculated at checkout and depend on the destination and product type.
From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.
Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your delivery progress.
Tracking updates may take up to 48 hours to appear after dispatch.
Multiple Shipments
If your order includes multiple items, they may be shipped separately from different production partners or locations at no extra cost to you.
Lost or Delayed Packages
If your order is delayed or lost in transit, please contact us at info@catloversgift.com
We’ll work with our fulfillment partners to resolve the issue or send a replacement when necessary.
Wrong Address Disclaimer
Please ensure that your shipping address is correct when placing your order.
We cannot be held responsible for deliveries to incorrect or incomplete addresses provided by the customer.
Customs and Import Taxes
International orders may be subject to customs fees or import taxes depending on your country’s regulations.
These charges are the customer’s responsibility and are not included in the product price or shipping cost.
Contact
For any shipping-related questions, please contact:
info@catloversgift.com