Privacy Policy

1. Controller

Controller

DEVCODE LTD

Company no.

14284192

Address

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Contact

info@catloversgift.com

2. Personal information we collect

• Contact details: name, billing address, shipping address, phone number and email address.
• Financial information: payment card and payment account details needed to process your order.
• Account information: username, password, preferences and settings.
• Transaction information: items you view, purchase, return or exchange.
• Communications: messages you send us, including customer support enquiries.
• Device and usage information: device details, browser, IP address, unique identifiers and how you interact with the Services.

3. Where we collect it from

• Directly from you when you create an account or use the Services.
• Automatically from your device and through cookies when you use the Services.
• From service providers and partners who help us operate the Services.

4. How we use your information

• Provide, tailor and improve the Services — processing payments, fulfilling orders and remembering your preferences.
• Marketing and advertising — sending communications and showing relevant advertising, where you have consented.
• Security and fraud prevention — authenticating accounts and detecting fraudulent activity.
• Communicating with you — providing customer support and service updates.
• Legal reasons — complying with applicable law and responding to legal process.

5. How we disclose your information

We share personal information with service providers and partners who perform functions on our behalf, such as hosting, payment processing, shipping and analytics; with parties where you direct or consent to it; and where required in connection with legal obligations or business transfers.

6. International transfers

Your information may be transferred to, stored and processed outside your country, including outside the UK or EEA. Where it is, we rely on recognised safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses, unless the destination country is recognised as providing adequate protection.

7. Security and retention

No method of transmission or storage is completely secure, so please take care when sharing information online. We keep personal information for as long as needed to provide the Services, maintain your account, comply with our legal obligations, and resolve disputes.

8. Children's data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority. A parent or guardian may contact us to request deletion of a child's information.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate information or delete your information.
• Receive a portable copy of your information.
• Opt out of the sale or sharing of your personal information for targeted advertising. We recognise Global Privacy Control signals where applicable.
• For UK/EEA residents: object to or restrict processing, and withdraw consent where we rely on it (this does not affect processing carried out before withdrawal).
• Manage marketing preferences — unsubscribe from promotional emails at any time (we may still send service messages about your account or orders).

10. Complaints

If you have a concern about how we handle your data, please contact us first so we can try to resolve it. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk, or with your local data protection authority.